CLOUD IT WITH A HUMAN TOUCH.
Cloud24Care

Remote IT support for small businesses: Expert IT. Real support. Less worry.

Google Workspace, Wi-Fi, business phones and websites, looked after by Pablo: one real person who explains every step in English or Spanish.

Let’s talk about your IT Start with a $99 Workspace Health Check

Mon–Fri 8:00–18:00 · Sat 8:00–13:00 Ecuador time

How a request moves forward Example

Our meeting-room Wi-Fi keeps dropping.

  1. Request receivedYou describe the issue in plain words.
  2. Plan agreedScope, access, cost and timing confirmed.
  3. Remote sessionAuthorized access. Careful, approved changes.
  4. Resolved & documentedClear notes for what comes next.

Notes shared with you

Your technology. In good hands.Cloud IT with a human touch.
  • Careful, approved changes
  • Support that speaks your language
  • Clear plans. Practical next steps.

Technology, with people at heart

More than IT support. A partner in your progress.

Built for small businesses, agencies, and professional-service teams that need a capable IT point of contact without building a large internal department. Pablo’s education-sector background adds experience with busy, people-centered environments.

  • Small businesses
  • Professional-service teams
  • Agencies
  • Education-informed experience

Cloud24Care in one minute

1:01 · English, with captions

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Start with what you need

What would make your workday easier?

Explore all services

Our email and employee accounts need attention.

Cloud & account care

Get your people, access, and licenses organized—so your everyday tools are easier to manage.

  • Google Workspace
  • Adobe Admin Console
Make your cloud work better

IT support, without the jargon.

Practical help with accounts, Windows devices, printers, and the everyday issues that interrupt your team.

Get back to what matters
A white Wi-Fi access point beside a compact network switch with blue cables on an oak desk

Wi-Fi and office technology keep interrupting work.

Networks that connect

Make sense of your Wi-Fi, switches, and network settings with a practical review and a careful improvement plan.

Let’s improve your connections
A charcoal business desk phone with a blank display on an oak desk beside a navy notebook

Customers need an easier way to reach the right person.

Business phone systems

Bring clarity to your calls. Grandstream setup, extensions, call routing, voicemail, and business announcements.

Make communication easier
An open laptop showing a clean, abstract website layout on an oak desk

Our online presence no longer reflects our business.

Websites with purpose

A modern, mobile-friendly WordPress presence that explains what you do and helps customers take the next step.

Build a better first impression
Blank business cards, a navy notebook and blue colour swatches arranged on an oak desk

Design that feels like you

Consistent visuals for your brand, social content, and everyday business materials. Thoughtful design, made useful.

Bring your brand together

Images on this page are illustrative and AI-generated for Cloud24Care.

One partner. Connected technology.

Your tools, working together.

Your accounts, devices, network, phones and website all affect each other. Cloud24Care looks at them together—one point of contact, in plain language.

Tools we work with are named for context only. They do not imply a partnership or endorsement.

Cloud24Care
  • Cloud & accountsGoogle Workspace · Adobe Admin Console
  • Devices & everyday ITWindows · printers · sign-ins
  • Networks & Wi-FiUniFi · Cisco Meraki
  • Business phonesGrandstream
  • WebsitesWordPress
  • Brand & designReports · social · materials

Straightforward from the start

Let’s make the next step simple.

Whether you have one frustrating issue or a bigger project, we start by understanding your business.

  1. Let’s talk

    Tell us what matters.

    Share the challenge, the tools you use, and what you would like to improve. You don’t need to know the technical answer.

  2. Make a plan

    Know the next step.

    We agree on the scope, access, cost, and timing before work begins. You stay in control of the decisions.

  3. Move forward

    Get practical progress.

    Receive clear updates, documented work, and useful guidance for what comes next.

Plans & pricing

Clear plans. No surprise scope.

Google Workspace Health Check

A clear starting point. A smarter next step.

Understand how your Workspace is configured, what deserves attention, and where to go next.

$99USD · one time

  • Accounts & administrator access
  • Email & domain configuration
  • Sharing & access settings
  • Prioritized, practical recommendations
Explore the Health Check Read the full sample report

Scope confirmed before booking. Written findings included. Any implementation work is quoted separately.

New monthly care plans

A clear monthly plan for your team.

Essential
$149/month
Growth
$299/month
Business
$549/month

Defined shared hours, clear user limits, and approved work. The $99 cloud-care onboarding fee is waived for the same organization after a paid $99 Health Check in the previous 30 days. Monthly fees remain unchanged. Taxes and vendor costs are separate.

Compare plans & scope
A calm, bright home-office desk by a window with a closed laptop, a navy notebook and a small plant

A real person behind your technology

Technology is the work. People are the point.

I’m Pablo Vicuña, the founder of Cloud24Care. My background is hands-on IT coordination: helping people use their technology while looking after the systems that make their day possible.

From cloud accounts and campus networks to business phones and websites, I bring practical experience and a simple approach: listen first, explain clearly, and make changes carefully.

Certified
  • Associate Google Workspace Administrator
  • Cisco Meraki Solutions Specialist
  • Grandstream Certified Specialist (UC)
Pablo Vicuña · Founder, Cloud24CareRemote worldwide · On-site in Quito · English & Spanish
Meet Pablo and the story behind Cloud24Care

The Cloud24Care approach

You should understand the technology you rely on.

No overwhelming jargon. No changes you did not agree to. Just a clear conversation, thoughtful work, and a practical way forward.

Your cloud. Our care.

Experience behind the service

Real systems. Practical experience.

Selected prior professional experience and prepared deliverables; not presented as new Cloud24Care client engagements.

Remote worldwide · On-site in Quito

Remote-first. Wherever your business operates.

Cloud24Care works remotely with businesses worldwide and offers on-site visits in Quito. We first confirm your setup, the access needed, and whether the work can be completed safely through authorized remote access.

Remote + on-site
Authorized remote access, or an on-site visit in Quito.
Worldwide
Service windows agreed before work begins.
EN · ES
Clear explanations in English or Spanish.

Good questions. Clear answers.

A little clarity before we start.

Not sure which service fits? Tell us about your situation.

Read the practical IT guides

Can you help my business remotely?

Yes. Cloud24Care works remotely with businesses worldwide and offers on-site visits in Quito. We first confirm your setup, the access needed, and whether the work can be completed safely through authorized remote access. On-site visits are available in Quito on request.

Do I need an ongoing support plan?

No. We can start with a focused review or a clearly scoped project. Ongoing assistance can be discussed around the work your business actually needs.

What happens during the Health Check?

We review the agreed areas of your Google Workspace configuration and explain the findings in writing. The review itself does not include changing your settings; any follow-up work is agreed separately.

Can we work in English or Spanish?

Yes. We can discuss your needs and explain the work in English or Spanish.

Your next chapter deserves technology that keeps up.

Let’s make IT one less thing to worry about.

Start the conversation Explore the $99 Health Check

Rather talk first? Book a free 15-minute intro call. No obligation.

Let’s talk